Terms of Service

These Terms of Service (“Terms”; the app also calls them the Terms of Use) are an agreement between you and Worthy (“Worthy”, “we”, “us”, “our”), the provider of the Worthy mobile app, the website at worthy.nirovalabs.com (also reached through nirovalabs.com) and the services connected to them (together, the “Service”). You accept these Terms when you continue past a screen that says continuing means you accept them, such as Worthy’s sign-in screen, or when you otherwise tell us you agree. If you don’t agree, don’t use the Service. Our Privacy Policy explains how we handle personal information. Optional tracking for advertising measurement requires a separate permission; accepting these Terms does not grant it.

Please read these Terms carefully. Worthy’s identifications, prices and profit figures are automated estimates, not appraisals or guarantees (section 5). You are responsible for what you buy, what you list and what you sell (sections 5 and 7). Sections 13 to 16 limit our responsibility to you and set out your responsibility to us.

1. Who can use Worthy

• You must be at least 18 years old and able to enter into a binding contract.
• You may not use the Service if we have suspended or closed your account before, or if the law forbids you from using it.
• If you use Worthy for a business, you confirm that you may accept these Terms for it, and “you” includes it.
• You may use the Service only in countries where we make it available. Some features are only available with some accounts. Listing on eBay, for example, works only with an eBay account that can sell on eBay’s US site.

2. Your account

• Worthy creates an account for you when you answer the first onboarding question, before asking you to sign in. To finish setting up and to use features such as scanning, you sign in with Apple or Google.
• Until you sign in, your account is linked only to your device, and you may lose it if you reset or lose the device.
• Give us accurate information and keep it up to date.
• You’re responsible for everything that happens in your account and for keeping your Apple, Google and eBay accounts secure. Tell us at once at support.worthy@nirovalabs.com if you think someone else has used your account.
• One account per person. Don’t share your account, sell it or let anyone else use it, and don’t create extra accounts to get more free credits or to get around a limit or a suspension.
• You can delete your account at any time in the app: Profile, then Delete account. Our Privacy Policy explains what happens to your information. Deleting your account doesn’t cancel a subscription you bought through Apple, and it ends your credits.

3. What the Service does

Worthy helps people who resell second-hand items. With it you can:

• take or choose photos of an item and have Worthy identify it;
• see an estimated resale value, recent market activity, estimated selling fees and your estimated profit;
• save items (“finds”) and keep track of what you paid;
• connect your own eBay seller account, prepare listings, publish them and follow their status and sales.

We keep changing the Service. We may add, change, limit, suspend or remove any feature at any time, including the number of scans or listings you can make in a period. We’ll try to tell you in advance about changes that take away something you paid for, unless we have to act quickly for security, legal or technical reasons. Features we call beta, preview or early access may be incomplete and may change or disappear.

The Service may be unavailable at times, for example during maintenance, when a provider we rely on fails, or when we have to update the app. You may need to install an update to keep using Worthy.

4. Your permission for us to act for you

When you ask Worthy to do something on your behalf, such as identify an item, prepare or publish a listing, change a price or end a listing, you authorize us and our service providers to take the steps needed to do it. This includes processing the photos and item details needed for that step and, when you use eBay features, sending the relevant information to eBay as described in our Privacy Policy.

5. Estimates are estimates

Worthy uses AI-assisted image recognition and market information, such as prices of recently sold and currently listed items, to identify items and estimate their value. That information can be incomplete, out of date or wrong, and our systems can misread a photo.

• Identification can be wrong. Worthy can mistake an item, its brand, model, version, size, edition or condition, and it can’t tell whether an item is genuine, works, is complete or is safe.
• Prices can be wrong. Estimated values, price ranges, sales counts, sales rates, fees, shipping costs and profit are estimates. Actual prices, fees and costs can be very different. We show when prices were last checked, and older information is less reliable.
• Worthy may show no price. Sometimes Worthy can’t identify an item well enough, or has too little data, to show a price. We may also choose not to show one.
• Nothing is guaranteed. We don’t promise that an item will sell, sell for any price, sell within any time, or make you a profit.
• Not professional advice. Worthy is not an appraisal, authentication, grading, inspection, or financial, tax, legal or business advice. It doesn’t replace an expert’s opinion.
• Your decision. You alone decide what to buy, at what price, and whether, where and how to sell. Check the item, its condition and authenticity, and the market yourself before you rely on anything Worthy shows you.
• Text Worthy writes for you. Titles, descriptions, item details, categories and other text that Worthy suggests are generated automatically and may contain mistakes. They may also be similar to text suggested to others, so we don’t promise they’re unique. Review and correct them before you use them. You are responsible for the content of listings you publish.

To the fullest extent the law allows, and subject to section 14, we aren’t responsible for any purchase, sale, price, listing or other decision you make with the help of the Service.

6. Credits, subscriptions and purchases

Credits. Scanning uses credits. The app shows how many credits you have. Which scans use credits and how many they use are set by us, shown in the app, and may change. If a scan fails for a technical reason, it doesn’t use a credit. A scan can use a credit even when Worthy shows no price for the item.

Free credits. A new account that signs in with Apple or Google may receive a one-time allowance of free credits. It’s limited to one per person and per device, and it never refills. We may withhold, limit or remove free credits to prevent abuse, and we may pause scans that use free credits when demand is high. If you got your device from someone else and Worthy won’t give you free credits because of it, email us.

Worthy Pro. Pro is an auto-renewing subscription sold through Apple’s App Store, weekly or monthly. It includes a number of credits for each billing period, shown before you buy.

• Payment is charged to your Apple Account when you confirm the purchase.
• The subscription renews automatically for the same period, at the price that applies at renewal (see Prices below), unless you cancel it at least 24 hours before the end of the current period. Apple charges the renewal within 24 hours before the current period ends.
• You can manage or cancel the subscription in your Apple Account settings (on iPhone: Settings, your name, Subscriptions). A cancellation takes effect at the end of the current period, and Pro stays active until then.
• If we offer a free trial, its length and what it includes are shown before you start it. Unless you cancel at least 24 hours before the trial ends, it turns into a paid subscription.
• Credits included with Pro are granted at the start of each billing period, are used before your other credits, and don’t carry over to the next period.
• Deleting the app or your Worthy account doesn’t cancel the subscription.

Credit packs. Pro subscribers can buy extra credits in packs. Credits from a pack don’t expire while your account is open, and they stay in your account if your subscription ends.

What credits are. Credits belong to your Worthy account and are available on every device where you’re signed in to it. They are a way to measure your use of the Service. They have no cash value, aren’t money or property, can’t be sold, transferred to another account or exchanged for cash, and can only be used in Worthy. They end if your account is deleted or closed.

Restoring purchases. Restore purchases brings an active Pro subscription bought with your Apple Account to the Worthy account you’re signed in to, and it stops applying to any other Worthy account. Credit packs are used up as you spend them and can’t be restored.

Prices. Prices are shown in the app and on the App Store. Apple may add taxes where they apply. We may change prices. A change to the price of your subscription follows Apple’s rules, and Apple will tell you before it applies.

Payments and refunds. Apple takes payment for every purchase in the app, and Apple’s terms apply to it. We don’t receive or store your card details. Apple handles refund requests under its own policies, at reportaproblem.apple.com, and we can’t grant refunds ourselves. If you live in the EU or the UK, you may also have a legal right to withdraw from a purchase, which Apple handles. Apart from refunds Apple grants and refunds the law requires, payments aren’t refundable, and credits can’t be exchanged for money. If a purchase is refunded or reversed, we remove the Pro access or credits it gave you.

Information for refund requests. If you ask Apple to refund a purchase you made in Worthy, you agree that we may give Apple information about how you used that purchase, such as how many of its credits you used, to help Apple decide.

7. Connecting eBay and listing your items

Connecting eBay is optional. It needs your own eBay account, and eBay’s terms apply to everything you do on eBay.

• How you connect. You sign in on eBay’s own page and choose to give Worthy access. Worthy never sees your eBay password. You can disconnect in Worthy at any time, or remove Worthy’s access in your eBay account settings.
• What you allow Worthy to do. When you connect, you authorize Worthy to use your eBay account on your behalf, within the access you gave, to: read the account details needed to sell, such as whether the account can sell and its business policies and locations; create the shipping, return and payment policies and the item location you set up in Worthy; create and manage listings you prepare in Worthy, and publish, change or end them when you tell us to; and read the status of your listings and your sales so Worthy can show them to you. To prepare a listing, Worthy may upload its photos to eBay and save it on your eBay account as an unpublished draft that buyers can’t see, and check it with eBay in the background. It becomes a live listing only when you tell Worthy to publish it.
• Your offers are yours. Every listing Worthy submits for you is your own offer to sell, made on your instruction. We carry out your instructions as a technical service: we aren’t your broker or consignee, we never hold your money or your items, and we owe you no fiduciary duty.
• You’re the seller. You’re responsible for each listing and each sale: that you have the item and the right to sell it; that the title, photos, description, condition, item details, category, price, shipping and returns are accurate and complete; and that the listing and the sale follow eBay’s User Agreement and policies (including its rules on prohibited, restricted and counterfeit items and intellectual property), and the law, including consumer protection, product safety and recall rules and required warnings. You’re also responsible for communicating with buyers, shipping, returns, disputes, eBay’s fees and your taxes.
• Check before you publish. Worthy fills in parts of a listing for you from your scan and from market information. Review every listing before you publish it.
• Photos and text from others. Worthy may show you photos and text from other listings or from eBay’s catalog as a reference. Put them in your listing only if you’re allowed to, and use photos of your own item wherever you can.
• Fees are estimates. eBay’s actual fees depend on eBay’s rules at the time of the sale. Worthy’s figures are estimates.
• Status can lag. Information Worthy shows about your listings and sales can be delayed or incomplete. If an item is no longer available, for example because you sold it somewhere else, end the listing at once.
• After you disconnect or leave. Listings that are live on eBay stay live unless you end them. Listings Worthy created may only be editable through Worthy, because of how eBay works; after you disconnect or delete your account, you can still end them on eBay.
• eBay decides about eBay. eBay may refuse, change or remove listings, limit or close your eBay account, charge fees, or change or stop the access that Worthy relies on. When that happens, Worthy’s eBay features may stop working in whole or in part. We aren’t responsible for anything eBay does or doesn’t do.
• eBay’s terms for apps. When you use Worthy’s eBay features, you agree to be bound by eBay’s API License Agreement (developer.ebay.com/join/api-license-agreement) as it applies to users of apps built on eBay’s APIs. eBay is a third-party beneficiary of these Terms and may enforce them against you directly. Your access to eBay content and features through Worthy is a sublicense that can be revoked at any time.
• Not affiliated. eBay is a trademark of eBay Inc. Worthy is not affiliated with, sponsored or endorsed by eBay, and eBay isn’t responsible for Worthy.

We aren’t a party to any sale between you and a buyer, and we don’t handle payments between you.

8. Your content

“Your content” means what you put into the Service: photos, item details, costs, listing text, messages to us and similar material.

• It stays yours. You keep any rights you have in your content.
• What you let us do with it. You give us a worldwide, non-exclusive, royalty-free license to store, copy, process, analyze, adapt (for example resize, crop or convert), transmit and display your content, and to let our service providers and, at your request, eBay do the same, as needed to provide, secure, support and improve the Service. This includes checking and improving the accuracy of our identifications and estimates. We don’t use your content to train AI models unless you agree to it. The license lasts for as long as we keep your content, as our Privacy Policy describes.
• Anonymous and combined data. We may create information that doesn’t identify you, such as statistics about items and prices, from use of the Service, and use it for any purpose.
• Your promises. You have the rights needed to upload your content and to let us use it as described. Your content doesn’t break the law or anyone’s rights. Photos should show the item: avoid people’s faces, other people’s personal information, and documents such as IDs or bank cards.
• We may remove it. We don’t review content in advance, but we may refuse to process, or remove, content that we believe breaks these Terms or the law.
• Keep copies. Worthy isn’t a backup service. Keep your own copies of anything important.
• Feedback. If you send us ideas or suggestions, we may use them freely and without paying you.

9. Rules for using Worthy

You must not, and must not help anyone else to:

• break the law, or use the Service to buy, list or sell anything illegal, stolen, counterfeit, recalled or prohibited;
• infringe anyone’s intellectual property, privacy or other rights;
• copy, sell, share, publish or build a database or product from the Service’s estimates, prices, market information or other results, except to buy and sell your own items and in your own listings;
• use bots, scripts, scrapers or other automated means to access the Service, or send it scans in bulk;
• copy, change, reverse engineer, decompile or try to extract the source code or models of the Service, except as far as the law allows despite this rule;
• get around credits, limits, device checks, security features or a suspension, or use more than one account to get free credits;
• interfere with the Service, overload it, probe or test it for weaknesses without our written permission, or upload malware;
• use someone else’s account, or an eBay account you aren’t authorized to use;
• mislead others about who you are or about your connection with Worthy;
• use the Service in a way that breaks the applicable terms of connected services, including eBay and Apple;
• misuse AI features to create illegal or harmful content, exploit children, harass or discriminate against people, invade privacy, deceive or impersonate others, bypass safety controls, or obtain unsafe professional advice.

If you find a security problem, please tell us at support.worthy@nirovalabs.com.

10. Other companies’ services

Worthy connects with services such as sign-in providers, the App Store and eBay, and uses technical and market information services to support its features. When you use an external service directly, its own terms and privacy policy apply. We don’t control external services or their content, and your dealings with them are between you and them. Our use of providers to process your information is described in our Privacy Policy.

11. Our rights in the Service

The Service, including the app, the website, their design, text, graphics and software, the data we compile, and the name and logo Worthy, belong to us or our licensors and are protected by law. We give you a personal, limited, non-exclusive, non-transferable, revocable license to use the app on Apple devices you own or control, and to use the Service, in line with these Terms. We keep every right we don’t expressly give you. Other names and logos, such as eBay, Apple and Google, belong to their owners, and our use of them doesn’t mean they endorse us.

If you believe something in the Service infringes your copyright or other rights, email support.worthy@nirovalabs.com with your contact details, a description of your work and of the material, where it appears, a statement that you believe in good faith that the use isn’t authorized, a statement, under penalty of perjury, that your notice is accurate and that you own the rights or may act for their owner, and your physical or electronic signature.

12. Suspension and closing accounts

• You may stop using the Service at any time and delete your account in the app.
• We may suspend, limit or close your account, or stop providing all or part of the Service to you, at any time, with or without notice, including if you break these Terms, if we suspect fraud or abuse, if your use could harm us, other users or third parties, if the law or a provider we rely on (such as Apple or eBay) requires it, or if we stop offering the Service.
• When your account is closed, your right to use the Service ends and your credits end. If we close your account for a reason other than a breach of these Terms, or stop offering the Service, we’ll give you reasonable notice where we can so you can use your remaining credits. Listings live on eBay remain your responsibility. We may keep information as our Privacy Policy describes.
• Sections 5 to 11 and 13 to 20, and every other provision that by its nature should survive, still apply after your account is closed.

13. Disclaimers

TO THE FULLEST EXTENT THE LAW ALLOWS, THE SERVICE AND EVERYTHING IN IT, INCLUDING ALL IDENTIFICATIONS, ESTIMATES, PRICES, MARKET INFORMATION, FEES, PROFIT FIGURES AND SUGGESTED TEXT, ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY AND QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE. WE DON’T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT RESULTS WILL BE ACCURATE, COMPLETE, RELIABLE OR CURRENT, THAT DEFECTS WILL BE CORRECTED, OR THAT YOUR CONTENT OR DATA WON’T BE LOST. NO ADVICE OR INFORMATION YOU GET FROM US OR THROUGH THE SERVICE CREATES A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. WHERE THE LAW DOESN’T ALLOW A WARRANTY TO BE EXCLUDED, ITS DURATION IS LIMITED TO 30 DAYS FROM YOUR FIRST USE OF THE SERVICE, OR THE SHORTEST PERIOD THE LAW ALLOWS.

14. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS, WORTHY AND ITS OWNERS, OPERATORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS AND SERVICE PROVIDERS (THE “WORTHY PARTIES”) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SALES, BUSINESS, GOODWILL OR DATA, OR THE COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, INCLUDING LOSSES FROM ITEMS YOU BOUGHT OR SOLD OR DECIDED NOT TO, PRICES YOU SET OR ACCEPTED, LISTINGS, FEES, ACTIONS OF EBAY, BUYERS OR OTHER THIRD PARTIES, AND UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA, WHETHER THE CLAIM IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE OR ANY OTHER THEORY, AND EVEN IF WE WERE TOLD SUCH DAMAGES WERE POSSIBLE.

TO THE FULLEST EXTENT THE LAW ALLOWS, THE TOTAL LIABILITY OF THE WORTHY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT THAT GAVE RISE TO THE CLAIM, AND (B) US$100.

These limits apply even if a remedy fails of its essential purpose. They are part of the basis of the deal between you and us. Nothing in these Terms limits or excludes liability for fraud, willful misconduct or gross negligence, for death or personal injury caused by negligence, or any other liability, or any right under consumer protection law, that the law doesn’t allow to be limited or excluded. Where the law where you live sets a higher minimum, that minimum applies instead of the amount above.

15. Your responsibility to us

You will defend, indemnify and hold harmless the Worthy Parties from and against any claim or demand made by a third party, and the resulting losses, damages, liabilities, fines, costs and reasonable legal fees, arising out of or relating to: your content; your items, listings and sales, and your dealings with buyers, sellers, eBay or anyone else; or your breach of these Terms, of the law or of anyone’s rights, including eBay’s terms and policies. This doesn’t apply to the extent the claim is caused by our own breach of these Terms, negligence or misconduct. We may take over the defense of a claim, and you’ll cooperate with us. You may not settle a claim that affects us without our written consent.

16. Release

We aren’t a party to your dealings with buyers, sellers, eBay or anyone else you meet or deal with through the Service. To the fullest extent the law allows, you release Worthy and its owners, operators, employees and contractors from claims, demands and damages of every kind, known and unknown, arising out of disputes between you and those third parties. This release doesn’t cover claims arising from our own breach of these Terms, negligence or misconduct. If you’re a California resident, you waive California Civil Code section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” You also waive any similar law elsewhere.

17. Changes to these Terms

We may update these Terms by posting a revised version on this page and changing the effective date at the top. Where the law permits, we may make changes without sending an individual notice. Where additional notice or acceptance is required, we will provide it in an appropriate way, such as a notice in the app, a prominent notice on our website or an email, and give advance notice or ask you to accept the changes as required. Changes apply only from their effective date and don’t apply to a dispute that arose before then. To the extent permitted by law, continuing to use the Service after changes take effect means you accept them. If you don’t accept them, stop using the Service and delete your account. Changes to these Terms don’t override your privacy choices or replace consent required for new uses of personal information.

18. Apple’s App Store

If you got the app from Apple’s App Store, the following also applies, and in case of conflict it prevails over the rest of these Terms:

• These Terms are between you and Worthy only, not Apple. Worthy, not Apple, is solely responsible for the app and its content.
• Your license to use the app is limited to Apple-branded products that you own or control, as allowed by the Usage Rules in Apple’s Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you through Family Sharing or volume purchasing where those are available.
• Worthy, not Apple, is solely responsible for any maintenance and support of the app, as described in these Terms or as the law requires. Apple has no obligation to provide maintenance or support.
• If the app fails to conform to any warranty that applies despite section 13, you may notify Apple, and Apple will refund the price you paid for the app, if any. To the fullest extent the law allows, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are Worthy’s responsibility, to the extent they aren’t disclaimed in these Terms.
• Worthy, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If a third party claims that the app or your possession or use of it infringes their intellectual property rights, Worthy, not Apple, is solely responsible for investigating, defending, settling and discharging that claim.
• You confirm that you are not located in a country that is subject to a US Government embargo or that the US Government has designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
• You must comply with the terms of any third party that apply when you use the app, such as your wireless data service agreement.
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept them, Apple has the right, and is deemed to have accepted the right, to enforce these Terms against you as a third-party beneficiary.
• Questions, complaints or claims about the app go to us at support.worthy@nirovalabs.com.

19. General

• Whole agreement. These Terms and any terms shown in the app for a particular feature are the whole agreement between you and us about the Service. Our Privacy Policy explains how we handle personal information.
• If part is invalid. If any part of these Terms can’t be enforced, it will be enforced as far as it can be, and the rest stays in effect.
• No waiver. If we don’t enforce a provision at once, we don’t give up the right to enforce it later.
• Transfer. You may not transfer these Terms or your account. We may transfer these Terms, in whole or in part, for example to a company that takes over the Service.
• Events beyond our control. We aren’t responsible for failures or delays caused by events we can’t reasonably control, such as outages of providers we rely on, internet failures, natural disasters or acts of government.
• Notices. We may send you notices in the app, by push notification or by email to the address linked to your account. You can send us notices at support.worthy@nirovalabs.com. You agree that notices, agreements and other communications we provide electronically meet any requirement that they be in writing.
• Our relationship. Apart from the limited authority you give us in sections 4 and 7, nothing in these Terms makes you and us partners, employees, agents or joint venturers.
• Your rights under local law. Where you live, the law may give you consumer rights that a contract can’t take away. These Terms don’t take them away.
• New Jersey users. Sections 13 to 16 apply to you only as far as New Jersey law allows, and nothing in them limits a right you have under the New Jersey Consumer Fraud Act or the Truth-in-Consumer Contract, Warranty and Notice Act that can’t be limited by contract.
• California users. Under California Civil Code section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.
• Language. These Terms are written in English. If we provide a translation, the English version controls.
• Wording. “Including” means “including without limitation”. Headings are for convenience only.

20. Contact us

Questions about these Terms go to support.worthy@nirovalabs.com.